Frequently Asked Questions

Q: How do I choose the right size for my Old Money Sweater?

A: Refer to our size guide available on the product page. It provides detailed measurements to help you select the perfect fit. If you have specific questions, feel free to contact our customer support for assistance.

Q: What is your return policy?

A: We offer a 14-day return policy for all eligible items purchased on our website. You can find detailed information in our Return Policy section.

Q: What payment methods do you accept?

A: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment options like PayPal and Shop Pay.

Q: How do I contact customer support?

A: You can reach our customer support team via email at contactbelleepoque@gmail.com or through the +1 (607) 250-6967 page on our website. We aim to respond to inquiries within 24 hours.

Q: Do you ship internationally?

A: Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. You can view the available shipping options during the checkout process.

Q: Are Old Money Jackets sustainable and eco-friendly?

A: We are committed to sustainability. Our jackets are made with high-quality materials, and we are continuously working to minimize our environmental impact through responsible sourcing and production practices.